Airpost
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AIRPOST

We offer the best logistics solutions with coverage in 220 countries around the world, exceeding the highest expectations of our customers and contributing to the economic development of the communities we serve.



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Imagen Airpost
We are your best ally in logistics.
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Frequently Asked Questions

We Answer the Most Frequently Asked Questions

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For security reasons and government regulations it is not allowed to send:

Weapons of any kind.
Jewelry.
Money.
Values.
Drugs.
Pornographic material.
Human remains or ashes.
Explosives.
Compressed gases.
Illegal substances and items.
Antiques and works of art.
Cigarettes and electronic cigarettes.
Credit cards.
Perishable items.

In a shipment, both measures must be considered since there may be a package that takes up a lot of space, but that physically weighs very little; or a package with little volume, but with a very high weight. That is why a formula is used to compare both measurements and define a single value.

To calculate the volumetric weight, the package must be measured in cm (height, width and length). These values ​​are then multiplied together and the result is divided by 5,000. The result of the volumetric weight is compared with the physical weight in kilograms and the highest value is the one considered when sending the package.

Example:
A package weighs 15 kg and its measurements are 30 cm x 50 cm x 60 cm.
How much will the courier charge me to send this package?
The result of the volumetric weight is:
(30 x 50 x 60) / 5,000 = 18
In this case, the volumetric weight is greater, so 18 kg should be considered when sending the package.

Yes, we have a pick up service for your shipments. In certain risk locations or extended areas, the pick up service may be limited to certain days.

All shipments have a default insurance of 30 Units of Measurement and Update (UMA) in case of damage or loss (does not include robbery with violence). Additionally, you can contract an optional insurance for your shipments that covers damage, loss and violent robbery.

Yes, all shipments include home delivery service for free. If required, you can also send to a shipping center at no additional cost.

For parcel and courier shipments the maximum weight is 70 kg. For pallets or LTL service, the maximum weight allowed is 2,000 kg or 4 cubic meters.

Yes, the shipping rates already include Value Added Tax (VAT) according to current tax provisions.

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ADVANCED LOGISTICS FOR YOUR BUSINESS

We Cover Any Shipping Need

Safe Shipments
Global Coverage
Easy Integration
Optimized
Reports
Personalized Support
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Our Commitment is to Provide You With the Service Quality that you Need.

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Imagen Airpost

Office


7345 W Sand Lake Rd Ste 210 Office 6148
Orlando, FL 32819, EE. UU.




Imagen Airpost

Contact

Please, do not hesitate to contact us should you need any further assistance:

Phones
+52 (33) 38 25 71 49
+52 (33) 31 46 25 82

Email
calidad@airpost.mx

Online Chat
Monday to Friday from 10 a.m. to 7 p.m. (TCM)